Account & licensing

Activate your LobeWork license

Connect the desktop app to the LobeWork account used for the purchase and authorize the device.

7 min readBeginnerUpdated 2026-07-26For LobeWork 1.0+
Send a support request
How activation works

How activation works

Your LobeWork access belongs to your verified account. A personal purchase, redeemed code, or assigned organization seat can authorize the desktop app. LobeWork confirms both the person's seat access and whether the current computer fits within that seat's device allowance.

A seat is one person. A device activation is one computer used primarily by that person. LobeWork includes up to three authorized devices per named user.

Activate a device

Activate a device

Install LobeWork

Use the installer from your Downloads page.

Open the app

Choose Sign in when prompted.

Use the purchase account

Sign in with the account connected to the plan.

Name the device

Use a recognizable name such as “Studio desktop.”

Confirm access

Wait for the workspace to open and the plan to appear in License Manager.

Manage activated devices

Manage activated devices

Open Devices in your account to review active computers. Remove an old device before moving to a replacement when the plan has reached its device allowance.

Protect your account

Protect your account

Do not share your password, account, invitation link, or device allowance with another person. Organization members should accept the seat sent to their own email so password recovery, device management, and workspace privacy remain separate.

Offline use

Offline use

Some local work can continue offline, but account changes, downloads, billing, and periodic access check may require a connection.

If activation fails

If activation fails

Wrong account

Sign out and use the email connected to the purchase.

No available device slot

Remove an old device from the account portal.

Billing issue

Review the plan status in Billing.

Temporary connection issue

Reconnect and try activation again.

NEED A GUIDED ANSWER?

Ask LobeWork about this guide.

The question will be placed into the support widget so you can continue from the exact topic.

WAS THIS GUIDE HELPFUL?Help us improve the documentation.