Understand the message
Sessions may expire after logout, password change, security action, administrator revocation, or a long period without successful refresh.
Sign in with the current password
Use the same LobeWork account that owns the subscription, license, trial, or organization seat.
Use recovery if needed
Request a reset link when you cannot remember the password. The response should not reveal whether an email is registered.
The response should not reveal whether an email is registered.
Review active devices
After signing in, check the device portal for computers you do not recognize.
Keep local projects intact
A session expiry affects account validation. It should not delete local project folders.
It should not delete local project folders.
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