Confirm the release
Download only from the LobeWork account portal or official download page and review the version and release notes.
Close active work
Finish file operations, commits, exports, and provider sessions before running an installer.
Keep project folders in place
Normal application updates should not require moving or deleting local project folders.
Restart and validate
After updating, sign in if requested, confirm the active license, and open one project before resuming important work.
Use support if migration fails
Do not repeatedly reinstall if the same error returns. Record the version and visible message, then open a support request.
Record the version and visible message, then open a support request.
Ask LobeWork about this guide.
The support assistant uses the same published guide library and will link you back to the most relevant article.