Locate project folders first
Confirm where your projects are stored before uninstalling. Local project folders are separate from the application installer.
Local project folders are separate from the application installer.
Export anything you need
Create exports or handoffs for work that must be moved to another machine or tool.
Deactivate the device when appropriate
Use the customer portal to release a device activation if the computer will no longer use LobeWork.
Remove the application
Use the operating system’s normal uninstall process. Do not manually delete unknown folders while troubleshooting.
Do not manually delete unknown folders while troubleshooting.
Understand what remains
Your account, subscription, license history, organization membership, and support records remain until separately changed or deleted.
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The support assistant uses the same published guide library and will link you back to the most relevant article.