Account & licensing

Understand offline access and access recovery

Know what offline grace means, how access changes refresh, and which recovery routes remain available when access is restricted.

9 min readIntermediateUpdated 2026-07-29For LobeWork 1.0+
01

First activation requires a connection

Trial start, purchase refresh, redemption, invitation acceptance, and initial device activation require an online access check.

02

Signed offline snapshot

The main process stores a signed access snapshot with account, device, issuer, audience, version, expiration, and grace information.

03

Trial grace is short

The 14-day LobeWork trial uses a one-day offline grace and requires regular online access checks.

04

Restricted routes remain available

Account, billing, device management, support, purchase, redemption, and approved local backup or export actions remain reachable.

05

Local projects are not deleted

Expiration, past-due status, suspension, or device removal must not delete the project folders stored on the computer.

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