LobeWork Support

How can we help?

Tell us what is happening and we will guide your request to the right place. You can ask for help without signing in.

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DIRECT ASSISTANCE

Send a support request

Choose a topic first. We will show only the fields that are useful for that issue.

Usually within 1 business day

What can we help with?

Full name

Email address

Subject

What happened?Do not include passwords, PINs, passphrases, provider keys, payment-card details, or complete license codes.

Add a screenshotReview it for private project information first.

Add support logsOptional. Review the file before attaching.

Include customer-safe account and device details when available.

Your private workspace stays private. LobeWork does not automatically attach project files, prompts, provider credentials, or local App Lock credentials.

What happens next

You receive a ticket reference by email. The request is routed by topic, and signed-in customers can track replies in their portal.

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Email fallback

When the support form is unavailable, email support@lobework.com.